Never Miss Another Patient Call Again
AI Answering Service for Medical Practices | Call Bird
✓ 24/7 AI Phone Answering ✓ Automatic Appointment Booking ✓ Instant Call Summaries via Text
Never Miss Another Customer Call Again
AI Phone Answering That Books Appointments, Answers Questions & Grows Your Business 24/7
✓ 24/7 AI Phone Answering
✓ Automatic Appointment Booking
✓ Instant Call Summaries via Text
How Call Bird's AI Receptionist Transforms Medical Practices
Automatic Medical Appointment Scheduling
Our AI answering service for doctors automatically schedules patient appointments, annual physicals, follow-up visits, specialist consultations, and telehealth appointments during phone calls, integrating seamlessly with your existing medical practice management software like Epic, Athenahealth, DrChrono, NextGen, AdvancedMD, Google Calendar, or our built-in scheduling system for healthcare providers.
Advanced AI Medical Call Handling
Your AI medical receptionist answers patient questions about medical services, doctor availability, office hours, new patient acceptance, insurance verification, prescription refills, lab results availability, and medical billing using information from your medical practice website. Provides accurate responses about primary care, specialty medicine, preventive care, chronic disease management, and medical procedures that maintain your professional healthcare practice reputation 24/7.
Medical Emergency Call Transfer
When medical emergencies arise—chest pain, severe breathing difficulty, uncontrolled bleeding, acute injuries, medication reactions, or urgent medical symptoms—our automated medical answering service instantly transfers emergency patient calls to your on-call physician, triage nurse, primary medical office line, or instructs patients to call 911, ensuring critical medical situations are handled appropriately and immediately.
Instant Patient Call Summaries
After every patient interaction, receive comprehensive HIPAA-compliant text summaries including patient name, date of birth, phone number, reason for visit (illness symptoms, routine checkup, chronic condition management, specialist referral), insurance information, and medical appointments booked. Stay informed about your medical practice without interrupting patient examinations or medical procedures.
Custom Medical AI Training
Each AI medical receptionist is trained specifically on your medical practice website content, medical services offered, physician specialties (internal medicine, family medicine, cardiology, dermatology, orthopedics, pediatrics), insurance providers accepted, medical office protocols, and healthcare information, ensuring responses align perfectly with your medical practice brand and patient care philosophy.
Medical Practice Management Integration
Works seamlessly with leading electronic health records (EHR) and medical practice management systems including Epic, Athenahealth, DrChrono, NextGen, AdvancedMD, Kareo, and traditional phone systems. Calendar integration ensures your patient scheduling stays synchronized across your entire medical practice operations and physician schedules.
CallBird | Your AI Phone Assistant
The Real Impact for Medical Practices:
Your healthcare competitors are missing patient calls while you're capturing every appointment opportunity. With Call Bird's HIPAA-compliant AI answering service handling your medical office phones 24/7, you're not just preventing lost patients—you're actively growing your medical practice while maintaining the professional healthcare image that sets your practice apart.
The Real Results for Medical Practices:
Medical practices using AI phone answering see a 40% increase in patient appointment bookings within the first month
Professional medical call handling improves patient satisfaction scores by an average of 65%
24/7 medical office availability means you capture new patient appointments during evenings and weekends when competitor practices go to voicemail
Medical emergency calls are properly triaged, protecting your reputation as a responsive healthcare provider
Key Benefits for Medical Practices:
Call Bird transforms your medical practice phone system into a patient-generating machine that never sleeps. While you focus on delivering exceptional patient care and medical treatment, our intelligent AI medical receptionist captures every patient opportunity and builds stronger doctor-patient relationships automatically.
Reduces patient wait times from minutes to seconds
Eliminates double-bookings in your physician schedule with smart calendar integration
Captures new patient information even when your medical front desk can't answer
Maintains consistent professional medical practice voice across all patient interactions
Scales instantly during flu season and busy medical periods without hiring additional medical receptionists
Handles common patient questions: "Does the doctor accept my insurance?" "Can I get a same-day appointment?" "Do you offer telehealth visits?" "Is the doctor accepting new patients?"
Books routine checkups, specialist consultations, follow-up visits, and preventive care appointments automatically
Screens for medical emergencies and urgent care needs
Collects patient medical history information before appointments
Verifies insurance information and coverage
HIPAA-compliant patient data handling
Manages prescription refill requests routing
How It Works for Your Medical Practice
Step 1: Quick Medical Practice Setup
Complete our quick medical practice setup form with your medical services, physician specialties, accepted insurance providers, medical office protocols, and select your preferred area code. This helps us create an AI medical receptionist that perfectly represents your healthcare practice and understands medical terminology.
Step 2: AI Medical Training
(24 Hours)
Our team creates a dedicated medical practice phone number and trains your HIPAA-compliant AI answering service using your medical practice website content, physician credentials, medical services offered, insurance information, and healthcare office details. This 24-hour medical AI training process ensures optimal performance from day one, with understanding of medical procedures, healthcare protocols, patient privacy requirements, and medical terminology.
Step 3: Start Scheduling Patients
Receive your working medical practice number, add it to your Google Business listing for doctors, Healthgrades, Zocdoc, Vitals, WebMD physician finder, and medical practice website, and watch your AI medical receptionist start booking patient appointments and handling medical inquiries immediately. Your AI understands healthcare terms like diagnoses, medications, lab work, imaging, and medical procedures.
Your 7-day free trial begins the moment you receive your custom number
- no credit card required.
Frequently Asked Questions - Medical Practices
How quickly is my medical practice AI receptionist ready?
Your custom Call Bird medical answering service number is ready within 24 hours of completing your medical practice information form.
Is it HIPAA compliant?
Yes. Call Bird maintains strict HIPAA compliance for all patient information. All calls and data are encrypted, secure, and compliant with healthcare privacy regulations. We sign Business Associate Agreements (BAA) with medical practices.
Does it integrate with EHR and medical practice management software?
Yes! Call Bird works with Epic, Athenahealth, DrChrono, NextGen, AdvancedMD, Kareo, Google Calendar, Outlook, and most popular medical scheduling and EHR systems. We also provide a built-in HIPAA-compliant calendar specifically designed for healthcare appointment management if needed.
Can it handle medical emergencies?
Absolutely. Your AI medical receptionist is trained to identify medical emergency symptoms and instantly transfers critical calls—chest pain, difficulty breathing, severe injuries, stroke symptoms—to your emergency physician line, triage nurse, or advises patients to call 911 based on your medical practice protocols and emergency guidelines.
Does it understand medical terminology and specialties?
Yes. We train your AI medical assistant using your medical practice website content, physician specialty information, medical services offered, and specific healthcare terminology you provide during setup. It understands primary care, cardiology, dermatology, orthopedics, pediatrics, OB/GYN, endocrinology, gastroenterology, neurology, and other medical specialties.
What information do I receive after patient calls?
You receive HIPAA-compliant text message summaries including the patient's name, date of birth, phone number, reason for visit, medical symptoms described, insurance provider, and any appointments booked with specific physicians.
Can I customize what my AI medical receptionist says?
Absolutely. During medical practice setup, you can specify your preferred greeting for patients, professional tone for healthcare calls, medical emergency protocols, and specific medical practice information to share with callers, including your physician specialties and new patient acceptance policies.
Does it understand different types of medical appointments?
Yes. The AI differentiates between routine annual physicals, acute sick visits, follow-up appointments, specialist consultations, preventive care screenings, telehealth visits, and urgent care needs, scheduling them with appropriate time allocations for different medical visit types.
Can it handle prescription refill requests?
Yes. The AI can collect prescription refill requests including medication name, pharmacy information, and patient details, then route these requests to the appropriate medical staff or physician for processing according to your practice protocols.
How does it protect patient privacy?
All patient information is encrypted and HIPAA-compliant. The AI is programmed to handle Protected Health Information (PHI) appropriately, maintain confidentiality, and follow healthcare privacy best practices. We sign Business Associate Agreements with all medical practices.
Choose Your Plan
See Our Transparent Pricing
Starter Plan
$49/month
1 AI phone number with custom training
Up to 100 calls per month
Basic appointment booking with calendar integration
Customer inquiry handling from your website content
Emergency call transfer to your primary number
Text call summaries after each interaction
Professional Plan (Most Popular)
$99/month
Everything in Starter, plus:
Up to 300 calls per month
Advanced appointment booking with rescheduling & cancellations
Multiple calendar integration (Google, Outlook, Apple)
Custom business hours and holiday scheduling
Lead qualification with custom questions
Priority call transfer with escalation rules
Call analytics dashboard
Enterprise Plan (Most Value)
$197/month
Everything in Professional, plus:
Unlimited calls per month
Multiple AI phone numbers (up to 5)
Advanced CRM integration (Salesforce, HubSpot, etc.)
Custom AI training for specialized industries
Multi-language support (English + 1 additional language)
Dedicated account manager
Custom reporting and analytics
Priority 24/7 phone support
API access for advanced integrations
Ready to Transform Your Medical Practice Phone System?
Join hundreds of physicians, medical practices, and healthcare providers using Call Bird's HIPAA-compliant AI answering service to book more patient appointments, improve patient satisfaction, and grow their medical practice. Your patients will appreciate your responsiveness and accessibility.
✓ 7-day free trial for medical practices
✓ No credit card required
✓ Custom AI trained on your medical practice
✓ HIPAA compliant with BAA included
✓ Setup complete in 24 hours
✓ Medical emergency call protocols included
✓ Detailed patient call summaries
Testimonials from Medical Practices
"We were missing 30% of our patient calls before Call Bird, especially new patient inquiries and appointment requests after hours. Now every prospective patient gets through, and our schedule for annual physicals, sick visits, and chronic disease management stays full. The AI even handles our complex insurance verification questions and understands when patients need urgent same-day appointments versus routine care. As a HIPAA-compliant solution, I have complete confidence in patient privacy."
Dr. Amanda Peterson, MD
- Family Medicine Practice, Boston
"As a busy multi-physician practice with internal medicine, cardiology, and endocrinology, managing patient calls across specialties was challenging. Call Bird's transfer system works flawlessly - emergency medical situations get triaged immediately to our on-call physicians, but routine appointment scheduling for specialist consultations is handled automatically. It's like having an experienced medical receptionist who knows our entire practice and understands medical urgency levels."
Riverside Medical Group
- Multi-Specialty Practice, Portland
"Setup was incredibly easy for our children's medical practice. I filled out the medical practice form on Tuesday, got my custom number Wednesday evening, and was taking patient calls Thursday morning. Parents love that they can schedule well-child checkups, sick visits, and vaccination appointments 24/7, even after our pediatric office closes. The AI is compassionate with worried parents and knows when to route calls urgently. The HIPAA compliance gives me peace of mind about patient privacy."
Dr. James Chen, MD
- Pediatric Practice, Seattle
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