Never Miss a Customer Call While Helping In-Store Shoppers. 24/7 Product Inquiries, Store Hours, Inventory Checks & Order Status
A customer calls asking "Do you have the blue running shoes in size 9?" Your staff is helping someone try on clothes, ringing up purchases, and restocking shelves. The call goes to voicemail. They call the store down the street that answers immediately.
Real impact: A sporting goods store tracked missed calls for 60 days. They averaged 23 missed calls per week, and 71% were product availability questions with purchase intent. After implementing AI, they captured thousands in additional monthly sales from previously missed calls.
It's 7 PM. Your store closed at 6. A customer calls wanting to know if you have a specific item before driving 20 minutes tomorrow. Voicemail. They check online retailers instead and order for next-day delivery. You lose the sale before your store even opens.
Real impact: A boutique clothing store implemented after-hours AI call handling. In 3 months, they received 340 after-hours calls. 47% of those callers came in-store the next day after getting instant inventory answers from the AI.
Black Friday, Small Business Saturday, Christmas shopping season — your store is packed, phones ringing constantly, and you're short-staffed. Every unanswered call during the holiday rush is lost revenue in your most profitable season.
Real impact: A gift shop missed 180 calls during their busiest 6 weeks. The following year with AI handling calls, they had their best holiday season ever with 22% more revenue and the same staff.
Built for local shops, boutiques, and retail businesses
CallBird integrates with your POS system to check inventory in real-time. When customers call asking "Do you have X in stock?" the AI checks your system instantly and answers accurately. No more "let me check and call you back."
Average result: 45% more phone-to-store conversions with instant inventory answers
The AI answers the most common retail questions automatically: store hours including holidays, address and directions, parking info, current sales and promotions, return and exchange policies, and accepted payment methods.
Average result: 30-40 routine calls per week handled automatically
For buy-online-pick-up-in-store orders, the AI provides status updates, estimated pickup times, and preparation notifications. Customers calling about special orders or custom items get accurate status information pulled from your system.
Example: "Your order #1234 is ready for pickup. Bring your ID and order confirmation."
The AI is trained on your product catalog including sizes, colors, pricing, and availability. It answers detailed questions, suggests alternatives when items are out of stock, and informs about upcoming restocks.
Real stat: 60% fewer "I'll call back later" responses when customers get complete product info immediately
For special order inquiries, custom requests, or bulk purchases, the AI collects complete information: customer details, product specs, quantity, budget, and timeline. High-value requests trigger immediate manager notification.
Perfect for gift registries, corporate orders, and wholesale inquiries
Seamless integration with Square, Shopify POS, Lightspeed Retail, Vend, and Clover. Real-time inventory sync, product catalog access, and order management all flow automatically.
Every unanswered call is a potential customer walking into a competitor's store or ordering online. CallBird ensures you capture every phone inquiry — 24/7.
Start Free Trial - Setup in 10 MinutesStarting at $99/month • 7-day free trial • No credit card required
"We're a sporting goods store with 2 locations. Staff was constantly interrupted by calls while helping customers on the floor. Since implementing CallBird, the AI answers product availability questions by checking our Square inventory in real-time. Our staff can focus on the people in the store and phone customers still get instant answers. It's been a huge win for us."
"I own a boutique clothing store. People would call after 6 PM asking if I had specific items in stock. I'd miss those calls and they'd just shop online instead. CallBird now answers after-hours, checks my Shopify inventory, and tells them to come in tomorrow. Almost half of those callers actually show up the next day. Those are sales I was completely losing before."
"Last Christmas was chaos. Packed store, phones ringing constantly, staff overwhelmed. This year with CallBird handling all the calls, we had our smoothest holiday season ever. The AI answered hours questions, gift availability, and even took special order requests with full customer info. We did 22% more revenue than last year with the same staff."
Yes. CallBird integrates with Square, Shopify POS, Lightspeed, Vend, and Clover to check inventory in real-time. When a customer calls asking about a product, the AI checks your system instantly and gives an accurate answer.
Yes. During setup, CallBird is trained on your product catalog including sizes, colors, pricing, and availability. It answers detailed product questions, suggests alternatives when items are out of stock, and informs about upcoming restocks.
Yes. CallBird answers around the clock. After-hours callers can check product availability, get store hours and directions, and learn about current promotions. Many retail owners find that after-hours callers who get instant answers come in-store the next day.
For special orders, custom requests, or bulk purchases, the AI collects complete details including customer contact info, product specifications, quantity, budget, and timeline. High-value requests trigger an immediate notification to you so you can follow up personally.
Plans start at $99/month for the Starter plan. The Professional plan at $249/month is the most popular for busy retail stores and includes up to 500 calls and team member access. The Enterprise plan at $499/month includes unlimited calls. All plans include a 7-day free trial with no credit card required.
CallBird is ideal for peak seasons. During holiday rushes when your store is packed and staff is stretched thin, the AI handles all incoming calls so your team can focus on in-store customers. It answers questions about hours, gift availability, and special orders without interrupting your floor staff.
While your staff helps in-store customers, CallBird handles phone inquiries 24/7. While competitors' stores go to voicemail after hours, you're capturing sales around the clock. Starting at $99/month to never miss another sale.
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